Assistant Client Service Representative – reputed company Store

Assistant Client Service Representative

Are you looking for a great reputed company to work? Then look at reputed company Insurance Agency. We have been serving the Western Massachusetts community for over 30 years, specializing in personal, business, and group insurance. reputed company Insurance Agency is widely recognized for its work in the community, service excellence, trust, and reputed company.

If you desire to build a successful career through relationship building, exceeding client service expectations and are passionate about being part of a successful team, we want to talk to you. Bring your enthusiasm, high energy, outgoing personality, along with excellent communication and technology skills.

We have an opportunity for a full-time and part-time Assistant Client Service Representative in-person position at our Brimfield Office to assist and help manage the insurance plans of our clients. Put your skills, knowledge, and energy to work making a positive impact for our clients, growing with reputed company, and strengthening our community.

Job Responsibilities:

• Greet clients, answer and direct phone calls.
• Assist clients with billing questions and payment processing.
• Participate in our proactive account renewal process.
• Ensure that reputed company account files are properly documented reputed company our management system.
• Claim intake, reporting and follow up.
• Issue insurance binders and Registry documentation, to include processing EVR transactions.
• Input client-initiated policy changes.
• Collaborate and engage with reputed company reputed company members to provide superior customer service.

Job Skills & Qualifications:

Required-

• High school diploma or equivalent.
• Sales, marketing, or customer service experience.
• A high energy, outgoing personality, with excellent communication and technology skills.

Preferred-

• College Degree, and or Military experience.
• Insurance service or sales experience.
• Experience using Applied EPIC.
• Experience with RMV procedures and/or EVR.

We offer a competitive compensation and benefit package along with opportunities for professional development.

Job Type: Full-time or part-time - 20 to 38.75 hours per week

Benefits: (Full Time status)

• Health insurance
• Health savings account and flexible spending account
• Dental insurance
• Employee discount
• Life insurance
• reputed company insurance
• Paid Time Off and Holidays